Difference B/W Power Division and NEPRA on Over-billing.

Power Division Disputes Nepra’s Over-Billing Investigation: Millions of Consumers Impacted (More Stats Added)

Islamabad, Pakistan: The Power Division and National Electric Power Regulatory Authority (Nepra) are embroiled in a heated dispute over the persistent issue of over-billing, with millions of Pakistani consumers caught in the crossfire.

Read More: Electricity Overbilling Affects Millions: NEPRA

Key Statistics:

• 4.5 million customers: Received inflated bills exceeding 32-34 days in July.
• 381,510: Faulty meters identified as the cause of inaccurate billing.
• 846,468: Consumers impacted by changes in electricity consumption slabs in July.
• 198,166: Consumers shifted from protected to non-protected categories in July.
• 11,276: Consumers faced adjustments after transitioning from lifeline to non-lifeline categories in July.
• 5.5 million customers: Received inflated bills in August.
• 825,562: Consumers impacted by slab changes in August.
• 113,879: Consumers shifted from protected to non-protected categories in August.
• 6,217: Consumers faced adjustments after transitioning from lifeline to non-lifeline categories in August.

Power Division Challenges Nepra’s Investigation:

The Power Division released a preliminary report questioning the validity of Nepra’s investigation into over-billing. The report alleges flaws in Nepra’s methodology, including:

• Biased sampling: The Power Division claims Nepra’s sampling techniques were biased and did not accurately represent the entire consumer base.
• Quality control errors: The report raises concerns about potential errors in data collection and processing.
• Data processing inconsistencies: The Power Division claims inconsistencies were present in how data was processed and analyzed.
• Overlooking operational difficulties: The report argues that Nepra did not adequately consider the operational challenges faced by electricity companies.

Need for Thorough and Impartial Investigation: Difference B/W Power Division and NEPRA on Over-billing

Despite acknowledging the role of faulty meters in impacting over 381,510 customers, the Power Division’s report presents a contrasting perspective on the over-billing issue. This clash between two major regulatory bodies underscores the need for a thorough and impartial investigation to ensure:

• Fair and accurate billing practices: Consumers deserve to be billed accurately for the electricity they consume.
• Transparency and accountability: The investigation should be transparent and hold all parties involved accountable for any wrongdoing.
• Protection of consumer rights: The investigation should prioritize the protection of consumer rights and prevent future instances of over-billing.

By conducting a comprehensive and independent investigation, Pakistani authorities can address the concerns raised by both the Power Division and Nepra and ensure fair and accurate billing practices for all electricity consumers.

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