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PTCL Flash Fiber Internet Package New Rates: Check Prices

PTCL Flash Fiber Internet Package New Rates: Check Prices

PTCL Fiber Optic Network: Updated Pricing and Benefits

Overview of PTCL Fiber Optic Network

Pakistan Telecommunication Authority (PTCL) Fiber Optic Network is recognized for its high-speed connectivity and extensive coverage.

However, as of August 1, 2024, PTCL has announced a price increase for its Flash Fiber (FTTH) internet packages.

This update has been communicated through the PTCL website and via SMS to customers.

Updated PTCL Flash Fiber Internet Packages

Starting August 1, 2024, the new rates for PTCL Flash Fiber Internet packages are as follows:

PackageNew Rates
20 MbpsRs. 3,449 + Tax
30 MbpsRs. 4,449 + Tax
40 MbpsRs. 5,899 + Tax
50 MbpsRs. 6,899 + Tax
100 MbpsRs. 12,299 + Tax
250 MbpsRs. 25,999 + Tax

These revised rates mean that the entry-level 20 Mbps package will now cost Rs. 3,449, the 50 Mbps package is priced at Rs. 6,899, and the 250 Mbps package will be Rs. 25,999, excluding taxes.

High-Speed Internet with Unlimited Downloads

PTCL offers high-speed internet with unlimited downloads, catering to the demands of browsing, online streaming, gaming, and learning across Pakistan. Key features include:

  • Up to 100 Mbps Speed
  • Unlimited Bandwidth
  • GPON Fiber Optic Connectivity
  • VDSL and DSL options

Key Advantages

PTCL Broadband service offers several benefits:

  • Wide Coverage: Available in over 2,000 cities and towns across Pakistan.
  • Affordable Rates: High-speed broadband data rates are more affordable than ever.
  • Seamless Streaming: Enjoy a seamless experience when streaming and downloading movies, TV shows, and music files.
  • Rich HD Multimedia Access: Access to rich HD multimedia resources over the internet.
  • Exclusive Content: Access to free movies, music, classical Pakistani plays, famous cricket matches, and educational and religious content exclusively for PTCL broadband customers.
  • Wi-Fi Modem: A Smart Spot Wi-Fi modem is included with all new connections.
  • Free Unlimited On-Net Calls: Enjoy free unlimited on-net calls.

Broadband Pricing (DSL)

PTCL also offers DSL broadband packages with the following features:

FeaturesMonthly Charges (PKR)SpeedVolume
Up to 6 MbpsRs. 1,7996 MbpsUnlimited
Up to 10 MbpsRs. 2,19910 MbpsUnlimited
Up to 20 MbpsRs. 2,39920 MbpsUnlimited
Up to 30 MbpsRs. 2,89930 MbpsUnlimited
Up to 50 MbpsRs. 4,59950 MbpsUnlimited
Up to 100 MbpsRs. 7,999100 MbpsUnlimited

Flash Fiber Details: PTCL Flash Fiber Internet Package New Rates: Check Prices

For comprehensive details on Flash Fiber packages, visit the official PTCL Flash Fiber page.

PTCL Voice Packages

PTCL offers various voice packages to complement its broadband services:

PackageOn-Net CallsMobile MinutesInternational Minutes (Zone 1)VAS BundleMonthly Charges (PKR)
Hello BronzeUnlimited200 minsFreeRs. 200
Hello SilverUnlimited700 mins100 minsFreeRs. 400
Hello GoldUnlimited2,000 mins100 minsFreeRs. 1,050
Hello DiamondUnlimited4,000 mins400 minsFreeRs. 5,000
Hello PlatinumUnlimited8,000 mins800 minsFreeRs. 8,000

Note: Offers valid until August 31, 2023.

Additional Services

  • Smart TV: Available for Rs. 540 per month.
  • VAS Bundle: Free with all packages.

Installation and Conversion Charges

  • New Connection: Rs. 5,000/-
  • Copper to GPON Conversion: Rs. 3,500/-
  • New Internet Connection Over Existing Telephone: Rs. 2,499/- inclusive of tax.
  • Double/Triple Play Installation: Rs. 5,000/- inclusive of tax.

GPON Installation Charges:

  • New GPON connection: Rs. 15,000/-
  • Conversion from Copper to GPON: Rs. 7,500/-

How to Order

To order a PTCL connection, call 1218, visit your nearest PTCL shop, or a PTCL distributor. For more details, visit the PTCL website.

Frequently Asked Questions (FAQs): PTCL Flash Fiber Internet Package New Rates: Check Prices

Q1. What is Broadband Service?

Broadband provides high-speed internet connectivity without needing to dial an ISP number, allowing for fast downloads immediately upon switching on your computer.

Q2. Is PTCL Broadband Service available on Wi-Fi?

Yes, PTCL offers Wi-Fi services, enabling multiple devices to connect simultaneously in a wire-free home environment.

Q3. Does PTCL Broadband offer Email Facility?

Yes, PTCL provides free personalized, spam-free 50 MB email accounts exclusively for its broadband customers.

Q4. How do I get the E-Mail account?

Submit an application form on the PTCL website. Your personalized email ID and details to access the service will be emailed to you within 48 hours.

Q5. How would I know PTCL Broadband Service is available in my city?

PTCL Broadband is available in over 2,000 cities, including Islamabad, Rawalpindi, Lahore, Karachi, Peshawar, Hyderabad, Quetta, Faisalabad, Multan, Gujranwala, Sialkot, and Sheikhupura. Call 1218 for updates.

Q6. How can I order PTCL broadband service connection?

Order by calling 1218, visiting the PTCL website, or going to your nearest OSS.

Q7. Can I change my package?

Yes, you can change your package by calling 1218.

Q8. How long does it take to install Broadband services?

Installation takes 5 days. Call 1218 for follow-up in case of delays.

Q9. Do I need to purchase a modem and pay an activation fee?

A free modem is provided. One-time installation charges will apply.

Q10. Do I need an additional phone line for broadband service?

No, PTCL Broadband is installed on your existing phone line, allowing simultaneous phone and internet use.

Q11. How will I be billed for PTCL Broadband service?

Broadband charges will appear as a separate itemized charge on your monthly telephone bill.

Q12. Are there any hidden charges for DSL service?

No, there are no hidden charges. The package price covers internet access per month.

Q13. How is DSL installed?

PTCL’s installation team will visit your premises to install/connect the DSL modem.

Q14. Is there a time limit on the amount of time I can spend on the internet with Broadband Pakistan?

No, broadband is always on, allowing 24/7 internet and voice facility use.

Q15. Can I shift the service to another number or location?

Yes, request shifting the broadband service by calling 1218.

Q16. Are PTCL broadband service charges in addition to my current monthly phone bill charges?

Yes, broadband internet is charged monthly in addition to telephone charges.

Q17. What if my phone line goes down? Will my DSL still work?

DSL will not work if the phone line is down, as it relies on the phone line’s functionality.

Q18. Can I have a telephone line for DSL connection only, without paying line rent?

A PTCL landline phone connection with the default Freedom package is required for DSL service.

Q19. Does PTCL provide static IP for Broadband customers?

Yes, customers can request a static IP.

Q20. How long does it take to provide a static IP?

A static IP is provided within 48 hours.

Q21. Does PTCL provide USB Wi-Fi dongle?

Yes, PTCL offers a Wi-Fi dongle.

Q22. What are the charges for a USB Wi-Fi dongle?

The USB Wi-Fi dongle costs Rs. 500.

Q23. How can I request a static IP?

Request through the helpline 1218.

Q24. What is the TAT for providing a USB dongle?

The TAT is 3 days for existing customers and 5 days for new broadband customers.

Q25. What are the charges for the Freedom package with an 8MB package?

The Freedom package is free with the 8MB package.

Q26. Are there any charges for Smart TV with the 8MB package?

No, there are no monthly charges for Smart TV with the 8MB package. Customers only need to pay for the STB (Set-Top Box).

Q27. Are there any charges for a modem on a new connection?

No, PTCL provides a free Wi-Fi modem for new connections.

Q28. What happens if I exceed the data limit on my 1MB economy package?

After consuming 10GB, you will be charged Rs. 100 per additional GB. Upon reaching a total of 20GB, the bill caps at Rs. 1,599 with unlimited download under the Fair Usage Policy (FUP).

Q29. What happens if I exceed the data limit on my 2MB economy package?

After consuming 20GB, you will be charged Rs. 100 per additional GB. Upon reaching a total of 25GB, the bill caps at Rs. 1,775 with unlimited download under the FUP.

Q30. Can I register a complaint via mobile?

Yes, you can register complaints through mobile.

Q31. Where should I send SMS complaints?

Send SMS complaints to 05 1218 1218.

Q32. Where can I get a duplicate bill?

Get a duplicate bill from Dbill.ptcl.net.pk.

Q33. How can I check my IP address?

Check your IP at whatismyip.com.

Q34. What is the procedure to apply for a new broadband connection?

Order by calling 1218, online via the PTCL website, or visiting your nearest OSS. Pay installation charges first; the process starts after payment. You will receive updates via SMS and email.

Q35. What is the procedure to apply for a new landline?

Similar to broadband, order a new landline by calling 1218, online via the PTCL website, or visiting your nearest OSS. Pay installation charges first; the process starts after payment. Updates will be sent via SMS and email.

Conclusion

PTCL’s extensive fiber optic network offers high-speed internet and a range of packages tailored to various needs. Despite the price increase from August 1, 2024, the service remains a robust option for users across Pakistan, with wide availability and numerous benefits. For further details and to stay updated on the latest offerings, visit the PTCL website.

Note: The information above might not be accepted 100%. Please verify from your own sources. We will not be responsible/liable for any kind of loss due to our content.

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